1. Overview
Founded in 1929, Hawaiian Airlines is the premier airline of Hawaii and the tenth-largest commercial airline in the United States. Operating from its main hub at Daniel K. Inouye International Airport (HNL) in Honolulu, the airline offers an authentic Hawaiian experience from the moment passengers board the plane.
Hawaiian Airlines is known for its:
- Exceptional on-time performance.
- Friendly, island-style help.
- Commitment to safety and sustainability.
Serving over 30 domestic and international destinations, Hawaiian offers a bridge between the U.S. mainland and the islands of Hawaii, as well as connections to Asia and Oceania. For reservations, policy information, or help with your flight, call _.
2. Popular Routes and Destinations
Hawaiian Airlines connects travelers to a variety of exciting destinations.
Inter-Island Flights:
- Honolulu (HNL) ⇄ Kahului (OGG)
- Honolulu (HNL) ⇄ Kona (KOA)
- Honolulu (HNL) ⇄ Lihue (LIH)
- Honolulu (HNL) ⇄ Hilo (ITO)
Mainland USA Routes:
- Honolulu ⇄ Los Angeles (LAX)
- Honolulu ⇄ San Francisco (SFO)
- Honolulu ⇄ Seattle (SEA)
- Honolulu ⇄ Las Vegas (LAS)
- Kahului ⇄ Phoenix (PHX)
International Destinations:
- Japan: Tokyo, Osaka, Fukuoka
- South Korea: Seoul
- Australia: Sydney, Brisbane
- New Zealand: Auckland
- American Samoa & Tahiti
Find a flight that fits your schedule by calling _.
3. Flight Classes and Services
Hawaiian Airlines offers distinct flight classes to meet the needs of all travelers:
Main Cabin (Economy):
- Comfortable seating with adjustable headrests
- Complimentary island-inspired meals
- In-flight entertainment via personal screens or app
Extra Comfort:
- More legroom and priority helps
- Power outlets and early boarding
Business/First Class:
- Lie-flat seating on long-haul international and mainland routes
- Premium meals created by Hawaiian chefs
- Access to priority check-in and airport lounges
Enhance your trip by selecting your preferred class. Speak _ for upgrade options or details.
4. Baggage Policy
Understanding baggage rules helps you travel smart with Hawaiian Airlines.
Carry-On:
- 1 carry-on bag (22″ x 14″ x 9″) and 1 personal item included
Checked Baggage (Domestic Hawaii/Mainland):
- 1st bag: $30
- 2nd bag: $40
- Additional bags: Fees vary
Checked Baggage (International):
- Most routes include 1–2 free checked bags depending on destination and fare class
Overweight/Oversize Fees:
- Over 50 lbs: $35–$100
- Over 62 linear inches: $100+
HawaiianMiles members and premium passengers receive extra allowances. Need help calculating baggage fees? Speak _.
5. Loyalty Program
HawaiianMiles is Hawaiian Airlines’ frequent flyer program.
Benefits:
- Miles never expire
- Redeem miles for flights, upgrades, or partner helps
- Earn miles by flying, using the Hawaiian Airlines credit card, or shopping with partners
Elite Tiers:
- Pualani Gold and Platinum offer free checked bags, upgrades, and priority boarding
Join or manage your account by calling _.
6. Deals and Promotions
Hawaiian Airlines regularly offers special promotions:
- Discounted inter-island fares
- Companion deals to the mainland
- Seasonal international flight sales
- Bonus mile offers with HawaiianMiles partners
Stay updated and book at the best prices by calling _.
7. Booking Process
Booking a flight with Hawaiian Airlines is simple:
- Visit hawaiianairlines.com
- Use the Hawaiian Airlines mobile app
- Speak _ to book with an agent
Booking Tips:
- Use fare calendars to find the cheapest dates
- Combine flights with hotel or car rentals for added savings
- Use miles for part or full payment of your fare
For booking assistance, group travel, or special accommodations, call _.
8. Policies and Guidelines
Cancellation & Refund Policy:
- 24-hour cancellation window for full refunds
- Refund eligibility depends on fare type
- Credits issued for canceling non-refundable tickets
Change Policy:
- Flexibility varies by fare class
- Online or phone changes allowed
- Change fees may apply to certain fares
Special Assistance Services:
- Support for mobility, medical, and dietary needs
- In-cabin pet travel allowed on inter-island and some domestic routes
- Unaccompanied minor help available
Need to update or cancel your trip? Speak _.
9. FAQs
- How do I contact Hawaiian Airlines customer help?
Speak _ for assistance 24/7. - Are meals included in Hawaiian Airlines flights?
Yes, complimentary meals are served on most flights. - Do HawaiianMiles expire?
No, miles never expire. - How do I check in for my flight?
Online, via mobile app, or at the airport. - What’s the baggage fee for domestic flights?
$30 for the first bag, $40 for the second. - Can I bring a pet on board?
Yes, small pets are allowed on inter-island and domestic U.S. flights. - Does Hawaiian offer Wi-Fi?
Wi-Fi is being introduced on newer aircraft; availability varies. - Can I change my flight after booking?
Yes, fees may apply depending on fare type. - Is Hawaiian Airlines part of an alliance?
Not currently, but it has codeshare agreements with multiple airlines. - What are Extra Comfort seats?
More legroom, early boarding, and extra amenities.
Need more answers? Speak directly with a representative at _.
10. Additional Travel Services
Hawaiian Airlines offers more than just flights:
- Hotel & Car Packages: Book a complete vacation
- Travel Insurance: Add protection at checkout
- Airport Lounges: Relax at the Plumeria Lounge (HNL) or partner lounges
- Gift Cards & Travel Certificates
- Group Travel Services
Explore package deals or add extras by calling _.
11. Related and Alternatives
Looking for similar options?
- Alaska Airlines: Strong U.S. West Coast presence with Hawaii routes
- American Airlines: Codeshare partner, many U.S.–Hawaii flights
- Southwest Airlines: Budget-friendly fares to Hawaii
- Japan Airlines (JAL): International partner for Asia travel
Still, Hawaiian Airlines stands out for its aloha spirit, reliability, and passenger comfort. Ready to book? Speak _.
